If you plan to use MP Navigator, reading some If there is not error code or exclamation or question mark, open Devices & Printers, right click the scanner icon (based in the web info, it may be called CanoScan) and select Start Scan - this will use WIA. How abut if you check if the scanner hardware is being detected, open Windows Device Manager (keyboard shortcut is WIN key + X key + M key or WIN Key + X key and select Device Manager) and expand Imaging Devices.
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